Hi Shuaib,
Could you please mail us your query to our Support Team (boom2@globaldelight.com)? Also, provide us with screenshots of the issue you are facing with the app. We will provide you with the necessary troubleshooting steps to resolve your q…
Hi Simplydan,
Could you please get in touch with our Support Team (boom@globaldelight.com) for further help? We will provide you with the necessary steps to uninstall and re-install Boom 2.
Hi IMPACT360,
Could you please get in touch with our Support Team (boom@globaldelight.com) for further help? We will provide you with the necessary steps to re-install Boom.
Hi PaulRichards,
Our development team is presently working on a fix for the sync issue.
We hope to provide an update fixing the issue soon.
Also, if you are interested in testing the test build of the next version of Boom 1x, do mail us at boom@gl…
Hi Brokenback,
Could you please forward your Skype id to our Support Team (boom2@globaldelight.com)? We would like to have a closer look at the issue and help you in resolving it.
Hi Elia,
For Mac App Store users, you need to select Volume boost option (first option) from the side panel (please refer screenshot). Here, if you click on the 'Know More' tab don't you get an option to Download an audio component option like the …
Hey,
If you have purchased Boom via Mac App Store, then please re-install from App Store itself. Make sure that you use the same account which was used on purchase.
If you have purchased Boom via our website store, then please download a trial cop…
Hi Rickbl,
You can retrieve your product registration code by filling the "Lost License Form"
Please click on the link below which will direct you to the product lost license form.
http://www.globaldelight.com/contact/lostlicenses.php
Note: If you…
Hi Wilgowilco,
You can retrieve your product registration code by filling the "Lost License Form"
Please click on the link below which will direct you to the product lost license form.
http://www.globaldelight.com/contact/lostlicenses.php
Note: If…
Hey,
We suggest you to try below steps and check if it helps:
1. Make sure Boom Remote is ON in Mac (refer the attached screenshot)
2. iOS device and Mac are connected to the same Wi-Fi network
3. Turn off/on Wi-Fi on both devices and try to pair …
Hey Mikemaycga,
Fidelity deals with ranges within the spectrum separately and compensates for what is lacking in energy for that very audio signal. This makes the sound feel crisp and bright to your ears.
Fidelity has been designed to faithfully r…
Hey,
@Gabriel_IMBAst You had replied us on one of the comments (http://www.globaldelight.com/globaldelightforum/discussion/1788/please-fix-ram-boom-2-v1-1/p1) saying the issue was fixed. Are you facing the same issue again?
@fellipea_silva Could …
Hey,
You can absolutely take advantage of the discount if you're a student. However, do note that our sales team may get in touch with you sometime in the future for a copy of your ID.
Hey Amswitzer,
Could you please let us know the type of Mac used by you and the Boom 2 app version installed on it? Also, let us know whether the app is purchased via Mac App Store or Web Store.
The latest version of Boom 2 (v1.2.1) was released f…
Hey LouisLegge,
Due to some of the maintenance activity during the weekend, the particular site was down and hence it was not possible for you to retrieve your registration code through Lost License form.
Hence, please try again and check if it he…
Hi Sbalistr,
Please click on the link given below to upgrade your Single User License to Family Pack License.
http://sites.fastspring.com/globaldelight/product/boom2upgrade?tags=boom2
Hey,
Thank you so much for your kind words.
Your positive feedback is what drives us create many more great products for our users.
Myself and my team are thrilled to know that we could make a difference to you with our product. We have forwarded…
Hey,
@Comatosebuddha We are facing some minor issue with our servers. Hence, our users are facing issues when registering the app. Our team is working on a fix for this issue and the issue will be fixed soon.
@Luiss Please try registering the app …
Hey,
Apologise for the inconvenience caused. There is a minor issue with our registration server. We are working on this and it will be fixed soon. Kindly try registering the app after 24 hrs or with any other network and check if it helps.
Hi VoltronFarce,
It looks like you have deleted Boom 1x without uninstalling within the app.
To uninstall completely, download a trial copy of Boom 1x via www.globaldelight.com/boom-1/
Next, uninstall Boom 1x within the app via Settings>Prefere…
Hey Hanyj,
For Mac App Store version of Boom 2, you need to select Volume boost option (first option) from the side panel (please refer screenshot). Here, if you click on the 'Know More' tab don't you get an option to download an Audio Component op…
Hey Jessholbrook,
You can retrieve your product registration code by filling the "Lost License Form"
Please click on the link below which will direct you to the product lost license form.
http://www.globaldelight.com/contact/lostlicenses.php
Note:…
Hi Hans,
The latest version of the app available is v1.2.1.
We have certain questions about the issue and we need you to help us in this. Please send the below details via mail to our Support Team (boom2@globaldelight.com)
1. Does the sound dist…
