Unable to retrieve active URL error.

edited September 2010 in Voila Discussions
Whenever I try to capture a web page in safari, that is the active tab, I get this error. Is this a known problem when capturing from Safari with multiple tabs open?

Comments

  • Just realized that I get this error even when there is only one tab. Kind of a pain.
  • Hi Rupes,

    Can you please mention your system OS and the version of Voila that you are using? Also please mention the version of Safari that you are facing this issue with.
  • OSX SL 10.6.4, Voila 3.01 Safari 5.02

    I can however open up the main Voila window, and select "Snap active browser URL" from the toolbar, with success.
  • Thanks rupes. We are looking into this.
  • I have the notification: 'Unable to retrieve active URL' with Firefox 43.0.4, Voila 3.9.2, Mac Os 10.11.2! I tried different URLs and only one tab or different tabs in Firefox.
    Chrome 47.0.2526.106 and Safari 9.0.2 (11601.3.9) do work. But I prefer Firefox.
    Can you help?


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