Hi,
I am using a trial version of Boom 2.
My issue is that:
1) I downloaded the original dmg from your site;
2) move the app to Applications;
3) chose the Trial option;
4) clicked the Install button ("to my Mac up for the Boom 2 experience").
5) entered my Mac password;
6) hit Continue;
7) your app crashed and exit automatically. Note that I am not using any headphone and/or other devices on my Mac.
8) neither re-running the app nor replacing the installation does not work for me.
Plz help and TIA!
Comments
We would like you to try below troubleshooting steps and check if it helps.
1. Quit/force quit Boom 2 via Activity Monitor
2. Delete Boom 2 via Application folder
3. Refer screenshot below and delete Boom 2 folder under Users/Music path
4. Run the below command in Terminal
defaults delete com.globaldelight.Boom2
Hit enter
defaults delete com.globaldelight.Boom2Daemon
Hit enter
5. Next, reinstall a fresh copy of Boom 2 via purchase point and check if it helps.