Getting the Pinwheel of Death

I purchased Boom 2, and it worked fine for a couple of weeks. I recently tried to open the app and it is now disabled in my toolbar and when I hover over the icon I get the Mac "spinning ball of death". I tried to uninstall the app, and got the response that I can't because it is open...

What to do?

Comments

  • Hey,

    We would like you to try below troubleshooting steps and check if it helps.

    1. Quit/force quit Boom 2 via Activity Monitor

    2. Delete Boom 2 via Application folder

    3. Refer screenshot below and delete Boom 2 folder under Users/Music path

    4. Run the below command in Terminal

    defaults delete com.globaldelight.Boom2

    Hit enter

    defaults delete com.globaldelight.Boom2Daemon

    Hit enter

    5. Next, reinstall a fresh copy of Boom 2 via purchase point and check if it helps.



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