I want to be able to capture an area on the screen where a menu has been chosen, e.g., File. Every time I try to do it, the menu disappears. The same for spinners, like the one to the right of "Category" in the New Discussion dialog box.
I migrated from SnagIt to Capto where this functionality was always available. What am I missing in Capto that I can't do it here? It's an essential function for tech support and frustrating that they disappear during a capture.