I screen captured a video for around 2 hours, after which when I clicked stop & save, nothing happened. I read from the forum that we can still go to the voila library to get the video. I found my recorded video in the library in .voila format. However, when I double-clicked or try to import it in voila, voila just quit unexpectedly and ask me if I want to submit an error report. Any idea how I can recover my video? It's a very important video to me and I don't want to lose it. Thank you!