Just bought Boom 2 from your site, does't even start!!

Hello, I just bought Boom 2 from your website, received my key and when i tried to run the app, it didn't even start!!

The menu bar icon doesn't even show!

I just paid for this and can't even use it, what's the problem? Can anyone help me? I have a Macbook pro running El Capitan 10.11.3.

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