I was wondering if anyone else has had this problem and if there might be a fix. I am running El Captain OS on a Mac. It worked fine for a couple months after I updated my OS to El Captain. Now it it just stopped working and all that happens is that the wheel just keeps spinning round and round. I have deleted the app from the app itself like I heard it should be done but when re-installing the same thing happens. Any suggestions?? Thanks Rocco
Could you please try boosting some other media files and check if it helps?