I tried to download a YouTube video with Voila without knowing what I was doing. Not only did it not record, but I can't launch Viola at all, either from the dock or from the applications folder. And if you can solve this for me, where do I get an owner's manual for Voila? I have no idea how to do anything.Thanks.
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Could you please reinstall a fresh copy of Voila and replace the current version and check if it helps? If not, we suggest you to get in touch with our Support Team (voila@globaldelight.com) with the Crash/Console logs, whichever is available to diagnose the issue.
You can refer the following tutorial videos to start with Voila.
How to screen-capture in Voila: http://youtu.be/2nVyvHhpi5Y
How to screen-record: http://youtu.be/eeU0QEYl3FU
Voila user manual:
http://www.globaldelight.com/voila/usermanual.zip