I have used Boom 2 for a while now through my Macbook speakers, no problem.
My Schiit Modi 2 DAC (specs here) has arrived today, and when I attempt to play music through it (via USB with RCA outs to my headphone amp) with Boom 2 turned on, intense levels of distortion occur. Even with Boom's volume set to 0, and even when the EQ is turned off (not the entire Boom program) the distortion still occurs.
It seems that a lot of others who try to play audio through USB with Boom are having the same issue.
What is the fix, and is there a link to it somewhere?
I am using a late 2013 15-inch Retina Macbook Pro with Schiit's Modi 2. The problem is not the headphone amp, it works fine with all my other equipment.
We have released an update for website version of Boom 2 fixing the distortion issue. Please update your copy of Boom 2 to the latest version within the app itself. Also, you can download a trial copy of Boom 2 via our website www.globaldelight.com/boom next, register the same with the registration code provided to you on purchase.
The Mac App Store version has also been released, please open your Mac App Store and check in updates column.
I'm currently on Boom 2 v1.4.1 and I still get horrible distortion if the booster volume is above 10% when using my Steel Series Elite Prism with the USB Sound Card. No issues at all when I'm using the 3.5mm jack.
Basically, I calibrate my MAC with my External Speakers with Boom 2 and it works like a charm. Once the system is calibrated I can adjust the volume through my MAC, Ext. Speakers, or Boom Remote Control.
I am also having this problem. I'm using a 13" MacBook Pro Retina 2013. When using Boom 2 with a USB DAC/AMP it gets very distorted and I have to disable Boom. The DAC/AMP I'm using is the Schist Fulla. The headphones I use are the Sennheiser Momentum On-Ears. Boom 2 works fine when using the Audio jack on the Mac and the DAC/AMP work fine when Boom isn't running. Any other information you want just ask.
Could you please launch audio MIDI Setup app on your Mac and check whether the sample rate for the app is set to 44100Hz? (Refer the attached screenshot) If not please set the rate to 44100 Hz for Boom2Device, Built-in Output and any other connected device and check if it helps.
Apologies for those who have been experiencing distortion when music is being played on bluetooth/usb speakers and headphones via Boom. We’ve come up with a temporary solution while our technical team is fixing it in the future update.
For those who are experiencing it, please try this trick.
1) Open Boom 2 app.
2) Select the first option in which you can control the Boom volume and equaliser.
3) Reduce the bass EQ points.
4) Drag the equaliser points below the median, save the Preset for particular speaker and click play.