Upgraded to El Capitan, Boom audio no longer working

dummypants

I purchased Boom on 11/28/11, according to the App store. I just upgraded to El Capitan on my Macbook Pro and I now no longer have the ability to adjust the volume. When I click on the Boom icon, I can boost a file but when I click on "Know more - Mac volume" it prompts me to download a file to be able to adjust the volume. I did that, it says it was successfully installed and nothing changed. I rebooted, and still nothing. Why does my version of Boom no longer work?  

KarthikNayak

Hi there,

This issue has been resolved in the new update. Please update to v1.9.5 and it should work properly. You'll need to install that audio component just one more time and you'll be good to go.

furiostyles

Hello, I live in France. The 1.9.5 upgrade is not available from the AppStore in France. Where can I get it ? Thanks

KarthikNayak

Hey,

Currently, MAS Boom 1x users aren’t able to update to the latest version. This is due to a temporary issue with the Mac App Store version of the app and we are resolving it very soon. Rest assured that we will be adding it back and you will be able to update Boom 1.x. Do bear with us in the meantime and we apologise for the inconvenience caused.

jaygrand

Dude what s the plan ? Im told on boom 1, which paid for, that my file no longer works because its damaged and i need to download it again (uk) but on the app store there is only boom 2 and for 14.99! What s the solution please ? thanks . we are now the 12/11. 

KarthikNayak

Hey Jaygrand,

We have released an update for website version of Boom 1x, please update your copy of Boom 1x to the latest version within the app itself. 

The Mac App Store version has also been released. Currently, MAS Boom 1x users aren’t able to update to the latest version. This is due to a temporary issue with the Mac App Store version of the app and we are resolving it very soon. Rest assured that we will be adding it back and you will be able to update Boom 1.x. Do bear with us in the meantime and we apologise for the inconvenience caused.  And this update will be the final update to Boom 1x app and will be supported until mid 2016.

If you are on OS X Yosemite and later, I suggest you to check out our new app Boom 2 (www.globaldelight.com/boom)
Also, for current Boom 1x users we have enabled a 50% discount upgrade to Boom 2 via our store. Please forward your Boom 1.x sales purchase receipt from the iTunes Store/Apple to boom2@globaldelight.com and our team will get back to you with instructions on redeeming your discounted copy of Boom 2.

DKlemitz

I can't access 1.9.5 at all after upgrading to OSX 10.11.1 (El Capitan). I get a window saying, 'Incomplete Installation. Missing some parts. Bad landing. Please reinstall'

KarthikNayak

Hi DKlemitz,

Please contact our Support Team (boom@globaldelight.com) for further help regarding your query.
Our team will provide you the steps to uninstall and re-install the app.