No audio and terrible video quality in Quicktime

edited March 2013 in Voila Discussions
Hello all, I am running Voila on a Mac OSX 10.6.8.
I recorded a 20 min screen web capture that looks and sounds great in Voila.
When I try to export a trimmed version, I get NO AUDIO at all in Quicktime! If I just export entire capture, I get audio but resulting Quicktime movie is low rez and bitmapped! Unwatchable!!!
What is the procedure for getting highest resolution and audio out of the Voila program? Is it even doable?
I sent this question directly to tech support and got NO RESPONSE! I need this for a project.
Thanx for your help!


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