Voila crashes when exporting to QT

edited November 2012 in Voila Discussions
Hi,
with ML 10.8.2 and Voilà 3.3 - Voilà crashes each time either I want to export or trim a screencast to Quicktime.
There was a workaround with sending the screencast via Outlook an then I found the file in the Email which wasn't sent yet.
This attachment could be saved to my desktop where I could alter it in Quicktime.
Any suggestions why Voilà crashes?

regards, fricus

Comments

  • edited November 2012
    Hey Fricus,

    Regarding your query, could you please tell us from where are you trying to export/trim the files? Also could you please tell us the size and format of the file? Are these files recorded via Voila?

    As an alternate you can try to export/trim via Voila menu bar option or by doing a right click on the file. Please refer screenshots below.
    Please do send the complete crash report to our Support Team, they will get in touch with you.

Sign In or Register to comment.