Unable to register my Boom2 purchase!

comatosebuddha

I am unable to register. I am getting repeated messages during my attempts saying that my "details are incorrect", "invalid registration" etc. - that is not so. I’m using the code I received from Global Delight by email, and using the correct email that I registered with. Intermittently, I’m also getting the error - “Your request timed out”. I am permanently on a VPN to access the internet but my VPN provider does not restrict any ports except P2P.

luiss

Hi, have the same problem registering. The details are correct and continue getting an invalid error. I have no VPN

comatosebuddha

After almost 30-35 attempts, the registration process suddenly completed by itself. I didn't change anything, just kept trying repeatedly. It's some glitch in the process at their end methinks....some time-frame required after the code reaches you by mail for the process to be completed at their side. Just a guess though...anyway - problem now solved!

KarthikNayak3

Hey,

@Comatosebuddha We are facing some minor issue with our servers. Hence, our users are facing issues when registering the app. Our team is working on a fix for this issue and the issue will be fixed soon.

@Luiss Please try registering the app after 24hrs and check if it helps.

amatiasq

Same issue here, I have successfully registered it in one of my Macs but when I went to the other with the exact same data it didn't work. I've tried in different days many times each day. Any solution?