I have had Boom(1) for a few years now and I never had trouble with an update. However, this last update, which I downloaded a few days ago, did not install correctly. Now, when I click on the icon it tells me " INCOMPLETE INSTALLAION. Missing some parts. Bad landing. Please reinstall. " I can not open Boom, so I can't re-download it. Please help. I also don't have the update file anymore. The update apparently got far enough where it deleted the old version but then messed up installing the new update. This update was for Boom1. How do I re-install Boom without purchasing it again?
Comments
As for troubleshooting, could you please make use of the uninstall script to uninstall the audio component.
1. Please download uninstall script from the link below:
http://www.globaldelight.com/boom/download/installers/mavericks/uninstall-boom-device.html
2. Check your System Preferences Sound for BoomDevice. If present, restart your system and check if it helps.
3. Next, delete Boom copy in your Application folder. Delete any additional copies of Boom installed in your system.
4.Run the Terminal command provided below, search for Terminal app via Spotlight.
(copy paste only the below command and hit enter)
defaults delete com.globaldelight.Boom
(copy paste only the below command and hit enter)
defaults delete com.globaldelight.BoomMAS
To re-install from website version:
www.globaldelight.com/boom-1/
If you have purchased from Mac App Store then please re-install from App Store itself. Make sure that you use the same account which was used on purchase.
Please make sure to have only one copy of Boom in your system, also please make sure that you install Boom app in Application folder itself and not in any subfolders