Wont Save Recording

edited August 2012 in Voila Discussions
Hi I recently bought voila and am running on 10.7.4. Every time I try to record something after I stop and save the recording I get the message of... "An unknown error has occurred while recording the video and the file cannot be saved to the disk(error code:-1)" what am I doing wrong?


  • Hi Exclon,

    Regrading your query, could you please let us know which device have you selected as "Audio from" while recording? Are you using a Bluetooth headset? If yes, then please select Built-In Microphone under "Audio from" and check whether you still get same issue.

    Also please make sure that your disk had enough space to save the video.


    We have not tested Voila with Bluetooth headsets. It would grateful of you if you let us know the outcome.
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