Mouse disappears while recording

I am recording a section of my screen for a tutorial video. I am not recording sound, but I need to show my mouse clicks. I get about one minute in to the video and then neither the mouse our clicks show on the video after I click on a dropdown menu. I have restarted, uninstalled and reinstalled the program. Nothing seems to help. Do you have any suggestions?


  • Hi Ionniespivak35,

    Please make sure to select the option 'Show cursor in recording' and 'Highlight mouse clicks' from the window that appears just before recording in order to display the selected options. Also, note that the 'Highlight mouse clicks' will appear after the recording is complete and not in live recording.
    If you still have any doubts, we suggest you to contact our Support Team for the same.
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