Whenever I screen capture, it turns down all other audio.

iAlexO

What gives? I cannot hear my friend over FaceTime or any other audio on my Mac very well at all. What should I do?

System

Hey,

We would like to inform you that in the latest OS, FaceTime forces any third party apps to lower the volume when there is FaceTime call activated.

Hence when you start a screen recording (with ‘Record Computer Audio’ checked in the window that appears just before recording), FaceTime lowers the receiving power of Voila audio component and gives more priority to FaceTime call, which results in very low volume while recording is in progress.

iAlexO

Is there anything I can do about that?

System

Hi iAlexO,

You can try launching Voila after starting the FaceTime call and check if it helps

adamelisha1

is this still the only known option?

System

Hi Adamelisha1,

Yes, it is still the only known option.