Boom Update 1.8.1 appears to be Broken

alvin

The new Boom update 1.8.1 was just pushed to me. Now, I have nothing. Boom disappeared from the dock. The app did not launch or open. Not a good sign. I have OSX 10.9 Mavericks.

UPDATE: I removed the app and downloaded a trial version - it appears to be working again. Not a smooth transition.

System

Hi Alvin,

Could you please let us know from where have you purchased Boom?
Have you purchased Boom via Mac App Store or the website store?
If you have purchased Boom via Mac App Store, then please uninstall trial copy of Boom within the app via Settings->Preferences->Uninstall and reinstall a fresh copy via Mac App Store and check if it helps.

NdnaJnz

I just tried to update to 1.8.1 (I think) and got "An error has occured" next to the Installed button in the MAS Updates pane. I can launch the app and it shows as 1.8.1 but, no volume boost. Originally purchased from MAS. I will try uninstalling and re-download.
Mtn Lion.

NdnaJnz

Well, that didn't work; the Uninstall script doesn't seem to work. Maybe it's different for Mtn Lion? Now I am stuck in a loop - and I can't get out. I can't uninstall Boom and Finder>Applications shows Boom.app with the download progress bar next to it at about 5%. So, useless at the moment. And, of course, MAS shows it as Installed so I can't re-download/install it.

System

Hi Ndnajnz,

Mac App Store users facing issues with volume boosting, please follow these simple steps and update the audio component:

-> Open Boom's main interface and click on the 'Know More - Mac Volume'
tab given on the bottom.
-> Click on the 'Get - Mac Volume' button. This takes you to a page containing
the latest audio component.
-> Download the appropriate file and install it. This enables the
system-wide volume booster feature.
->Once the installation completes, click on 'Done' in Boom window.

marleykito

deleted duplicate

marleykito

I have done this several times and still cannot get it to work.

System

Hi Marleykito,

Could you please elaborate your query also, please contact our Support Team with your system info and OS details for further help.