Problem launching boom

edited February 2015 in Boom Discussions
I just installed Boom on my new Macbook pro, but I can't make it work. The Icon is in my application folder. What do I do next?

Comments

  • edited December 2013
    Hi Davaron,

    When you click on Boom app via Application, do you see Boom icon launch in your menu bar (top right corner)?
    - Have you downloaded Boom via Mac App Store or some other source?
    - You could check the Sound preferences (System preferences > Sound) to ensure that 'BoomDevice' is listed under 'Output' tab.
    - Launch the 'Activity Monitor' and ensure that Boom is listed under the processes when it is running.
    - Could you tell us the system OS
    - Could you uncheck the "Play stereo audio as mono" in system preference(Hearing in Universal Access)
    - Is your menu bar crowded? If yes, then move some items and launch Boom.
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