I love the program when recording games on my mac but when I tried to record using parallels and windows, I could only get an image but no sound associated with it. Is there a setting that I need to enable to record the computer sounds from Parallels? I use the computer audio because I like to record video games.
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To record computer audio while screen recording via Voila, please make sure to check/enable 'Record Computer Audio' from the window that appears just before the recording. Still if you have issues, then please open System Preferences -> Sound (output) and check whether VoilaDevice is selected while recording is in progress.
Voila records system sound via VoilaDevice.
Please do not make any changes manually once the recording starts via System Sound Preference.
You can contact our Support Team for further support.