Voila will output but not record anything

DebofOz

My last mac has developed problems, so instead of using a Time Machine backup, I have set up my new Mac by installing all the software again.

Voila installed & accepted my registration number. It is flawlessly exporting the video which was in the library when my computer problems began.

I have had no difficulty installing Soundflower. Given some people have reported problems with the sound that is now built in, I decided against upgrading to the new version of Voila.

I've noted it can only run on one computer at a time. Does this mean I must pay for it again?

Mac mini 4GB RAM, 1TB HDD, OS 10.8.3 (Mountain Lion)
Voila 3.0.1

Thank you

Deb

DebofOz

I should have added: I'm trying to capture online video, e.g. instructions in youtube, not DVDs

System

Hi Deb,

Our Support Team guys will get in touch with you regarding the above query.

DebofOz

They did contact me, quite promptly given I posted at the start of the weekend, & my Aussie time zone.

It turns out there is an upgrade path - go to the Store here on this site. The price is a very reasonable $8 after currency conversions or whatever.

I've asked Support how to proceed with regard to using the Demo of the new version to make sure the new inbuilt sound works, & possible conflicts with the installed version 3.0.1.