it says my registration code is wrong

edited June 2013 in Suggestions
Are some of the O's letters or numbers and are they case sensitive? Now the application isn't letting me back to the registration site. Help please


  • Hi there,

    Regarding your query, you need to enter the registration code in upper case.
    Please ensure that you copy and paste the entire code and leave no spaces either before or after the code.
    Still if you find any issues then we suggest you to quit and launch Boom.
    We advice you to make sure that you do not get confused by "O", "0", "1", "I", "5" and "S".
    We suggest you to copy paste the code instead of typing it manually. Please try copy pasting the code into TexEdit and then copy the code from TextEdit next, paste into the registration field.
    Make use of the shortcut keys like "cmd C" to copy and "cmd V" to paste. 
    If you still have any issues, then please contact our Support Team.
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